Winning the retail & automobile game with people management

Retailers are our everyday heroes. Be it solving a customer’s fashion dilemmas, settling their grocery worries or handling emergency repairs – they are the real on-ground problem solvers. In this article, we present two recipients of our Top 50 Great People Manager Companies Awards’2019 from the retail, auto industry & identify what differentiates them from their peers.

Group Landmark (Landmark Cars Pvt. Ltd)

One of India’s largest and most successful multi-brand automobile dealership chains operating in more than 27 cities, Group Landmark has partnered with acclaimed global brands like Mercedes-Benz, Volkswagen, Honda, Jeep, Fiat, Renault, Nissan & Ashok Leyland. The group has an employee strength of over 3800 people with the lowest attrition rate in the industry & that speaks volumes about their people management practices.

Manoj Vaibhav Gems N Jewellers Pvt. Ltd

The group’s history dates back to a century when the family started with a textile showroom. While envisioning a richer tomorrow and catering to customer delight, the family diversified into a jewelry business & today, Vaibhav Jewellers is the No. 1 Jewelry store in both Andhra Pradesh and Telangana. People management for the family is motivating their people to take the role of a curious student rather than an informed expert, and engage with their customers in a better way – and that’s what connects them to their staff.

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