What is the “correct way” or what must a manager do to keep their team motivated? What factors does one take into consideration while managing people? Must we focus only on how much an employee is working? How many deals are they cracking? Or should one find interpersonal ways of encouraging one’s employees? Join us in exploring how Amitabh Ray, Managing Director at Ericsson India Global Services guides his team to success!

“I have always believed that leadership is something that doesn’t produce followers but builds more leaders instead.”

Amitabh has held leadership roles at centurion organisations like PricewaterhouseCoopers (PwC), International Business Machines Corporation (IBM), and Ericsson. He was also featured in the list of the Top 100 Great People Managers of 2021 by Great Manager Institute®, published in Forbes India.

He has ensured that his teammates understand the importance of doing the right things rather than doing the things right. All his team members are expected to uphold the organisational values at all times. Each member is expected to check their actions against the moral yardstick. This rigorous commitment to organisational values led to nearly 0% attrition in his team. Most of his early teammates are now leaders themselves.

“Having integrity is one of the most important pillars of our organisation.”

Integrity is a value that Amitabh has focused on instilling in his team and across organisations he has been a part of. He also believes in leading by example; it is when leaders set a certain standard and practice certain values, is when people begin to apply the same in their lives. The purpose is to build trust and transparency among team members and customers. Their practices have brought about excellent results for their team as well as their customers.

Great Managers Institute® aims to bring out the best in industry leaders. Our series “Culture Eats Strategy for Breakfast and Everything Else for Lunch  “shares the best workplace practices of India’s Top 100 Great People Managers of 2021.

According to GMI, this is what we can learn from Amitabh Ray’s story:

  1. Instil the importance of organisational values 
  2. Focus on creating leaders, not followers 
  3. Create a common yardstick of judgement for all team members

If you believe your leadership skills are at par with the best practices shared in this story, participate in Great People Manager Study 2022 and get a chance to feature in India’s Top 100 Great People Managers list. We are eager to hear your story. Register here!

Cheers to great leaders!