Renu Jethani

Renu Jethani, HRBP and DEI Head – India at Sutherland, was one of the Top 100 Great People Managers of 2021 by Great Manager Institute® published in Forbes India. We spoke to her about the practices she follows to improve workplace happiness.

“Listening to my team is a core value for me. In the team meeting, I make it a point to hear out everyone before putting my ideas forward.

Renu says that constant two-way communication fosters trust and a sense of belonging and engagement. A manager must be a good listener to become a good leader. As a leader, your team must feel heard and appreciated.

“Everything we accomplish is through our team. It is essential to infuse energy, nurturing and motivation within the team which directly translates into excellence, accountability, collaboration and customer-centricity.”

Renu has taken the initiative to maintain the holistic well-being of her employees. Multiple interventions have been rolled out, such as virtual fitness sessions, health checkup camps, and special webinars with leading specialists. She also regularly conducts positive and emotional well-being sessions to alleviate stress and create a resilient mindset.

“Our team has mastered the art of breaking the tasks into small chunks and celebrating the small milestones of achievement together.”

Renu ensures that the team is trusted, nurtured and motivated to return to work each day. Recognising team members regularly is a way of life. They also have quarterly champions awards to value their contributions and winning behaviours.

Great Managers Institute® is on a mission to bring out the best in industry leaders. In our series “Is Your Work Family Happy”, we are sharing the best workplace practices of India’s Top 100 Great People Managers of 2021.

According to GMI, this is what we can learn from Renu Jethani’s story: 

1. Stand by your team like a rock through thick and thin. Loyalty works both ways.
2. Understand your team’s demographic and adapt your ways accordingly.
3. Unlearn your traditional approaches and always be ready for two-way communication.

If you believe your leadership skills are at par with the best practices shared in this story, participate in Great People Manager Study 2022 and get a chance to feature in India’s Top 100 Great People Managers list. We are eager to hear your story. Register here!

Cheers to great leaders!