Shrini Rao’s, CEO Vestian talks about Leadership, Purpose, People and the Future of Work - Great Manager Institute®

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Leadership & Management

Shrini Rao’s, CEO Vestian talks about Leadership, Purpose, People and the Future of Work

Shrini Rao

Shrini Rao

July 4, 2025 5 min read

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My leadership philosophy centres around transparency, accountability and empowerment. This approach has helped us build a cohesive team aligned with our vision. Our growth, expanding across five countries and managing over 50 million square feet, is a testament to this people-first leadership combined with a clear strategic focus on occupier-centric services.

 

How do you see leadership evolving in your industry over the next three to five years?

The corporate real estate sector is undergoing a seismic transformation, especially in the post-pandemic world. Over the next three to five years, leadership in the real estate industry will evolve in two key dimensions: agility and empathy. Leaders must be able to adapt to fast changing environments, embrace uncertainty, and guide their teams through transformation.

At Vestian, we see leadership evolving into a more collaborative, technology-savvy, and people-centric model. Equally important will be the ability to connect with people — to inspire and lead with purpose. Emotional intelligence, authenticity, and a deep understanding of how work and workplaces are changing will be vital leadership traits in this evolving landscape.

 

What, according to you, are the attributes of inspiring leaders?

Inspiring leaders are those who create a sense of purpose, show integrity in action, and empower others to thrive. Leadership is not about having all the answers; it’s about asking the right questions and building the right teams. I believe an inspiring leader listens more than he/she speaks, leads by example, and brings clarity and calm even during chaos.

At Vestian, our leadership philosophy is anchored in empowerment.  Inspiring leaders create a space for people to bring their authentic selves to work. They foster innovation by embracing diverse perspectives and encourage people to challenge the status quo. Above all, inspiring leaders walk the talk — they stand by their values, especially during difficult times. That’s the kind of leadership we cultivate across the organization.

 

How is Vestian addressing the leadership gap and demonstrating its commitment to leadership development?

At Vestian, addressing leadership gap and nurturing talent go hand in hand. From the outset, we have made a conscious decision to be an equal opportunity employer, identifying potential early and investing in their development. Our approach includes structured mentorship, cross-functional learning, exposure to global markets, and real world challenges that prepare individuals to lead with confidence and competence.

A key part of our strategy has been empowering women in leadership roles—fourteen of my sixteen direct reportees are women, leading diverse functions such as HR, communications, construction, and project management. This was a deliberate move to create inclusive leadership from day one.

We believe leadership is defined by influence, not just position. At Vestian, leaders are expected not only to deliver results but to uplift those around them.

This commitment to cultivating leadership at every level is what drives our culture of excellence, resilience, and innovation—and helps us close the leadership gap every single day.

 

How are you creating high-trust, high-engagement teams?

Trust is not given — it is built consistently over time through transparency, respect and shared values. At Vestian, we foster high engagement by ensuring that our people are aligned with the company’s purpose and feel empowered in their roles. Our teams are deeply involved in decision making, and we maintain a culture of open dialogue. Everyone knows their voice matters.

We also emphasize on recognition and feedback. High engagement comes from knowing that your work contributes to something bigger and your efforts are valued. By creating a psychologically safe environment where individuals can express themselves without fear of judgment, we foster a culture of innovation, resilience, and ownership.

 

Tell us about the role of diversity, equity, and inclusion at Vestian.

At Vestian, DEI is foundational to who we are and how we lead. We believe that a truly inclusive culture drives better business outcomes, and our leadership team — with a majority of women in a traditionally male-dominated industry — is a testament to that commitment.

In an industry where innovation is key, having team members with varied experiences, backgrounds, and perspectives allows us to challenge conventional thinking and deliver better outcomes. a It is about creating systems that support every employee’s growth — regardless of gender, background, or belief.

 

What lessons have you learned from your leadership journey?

One of the biggest lessons I have learned is the importance of conviction — staying true to your beliefs even when the world doubts you. Early in my career, I chose real estate over other popular choices. It was seen as an odd move, but I followed my passion, and that made all the difference.

Another lesson is resilience.  While COVID-19 pandemic tested leaders across the board, .  It reaffirmed my belief that great leaders are those who stay grounded, embrace change, and empower others to do the same.

 

What is your advice for aspiring leaders?

My advice would be to lead with empathy and authenticity. In a world that’s increasingly digital, human connection is still your greatest asset. Focus on building relationships. Be curious, be courageous and most importantly — be humble. Never stop learning and never underestimate the power of listening.

Surround yourself with people smarter than you and give them room to grow. Leadership isn’t about control — it’s about creating conditions where others can succeed. If you do that consistently, you won’t just build a team — you’ll build a legacy.

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